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Product Catalog: Avaya: Small Business: IP Office

Built from the ground up specifically for small and medium-size businesses, IP Office delivers the communications capabilities big businesses are used to – with the elegant simplicity and ease of use small businesses consider a “must have”.

This best of both worlds helps growing businesses differentiate themselves from competitors through enhanced employee productivity, lower costs, and improved customer service.

Three IP Office Editions to Meet Your Distinct Business Needs

Choose from the Essential, Preferred or Advanced Edition of IP Office to get just the right combination of capabilities for your business.

Keep costs down and still get the key communications capabilities with Essential Edition.  Gain ten times the voice messaging capacity of Essential Edition and handle dozens of calls simultaneously with Preferred Edition.  Maximize productivity and efficiencies in customer service with Advanced Edition.

Power Your People – User Productivity Solutions

With Preferred or Advanced Edition, you can give your individual employees the communications tools they need to perform at their best.

 

Products
Customer Service Agent (AVAYA)
View Details This browser-based client gives agents information about the number of calls on hold, in progress, or lost, as well as the number of agents logged in and logged out. If no calls are waiting to be answered, an agent can spend more time with the current caller, helping to increase revenue and customer satisfaction.


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Customer Service Supervisor (AVAYA)
View Details This monitoring and reporting application lets small businesses track and measure interactions.


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Mobile Worker (AVAYA)
View Details Make any mobile phone an extension of the office phone system complete with call handling features and speed dials.


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Office Worker (AVAYA)
View Details Designed for employees who work primarily at their desks.


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Products Power User (AVAYA)
View Details Users control office communications using an IP phone, cell phone or laptop.


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Receptionist (AVAYA)
View Details Help receptionists manage high call volume from their PCs.


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Teleworker (AVAYA)
View Details Give teleworkers employees who work remotely full-time the same phone and functionality they have in the office.


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